Effective date: December 1st, 2023

Introduction:

eSafari Africa (“eSafari Africa,” “we,” “us,” or “our”) is dedicated to ensuring the privacy and protection of your personal information. This Privacy policy outlines the collection, usage, and sharing of your personal information when utilizing our services, encompassing this website and any mobile applications we provide.

Information We Collect:

We categorize information into two types: personal information and usage information.

  1. Personal information:

Personal information refers to data that can identify you directly or indirectly. We collect the following types of personal information:

  • Contact information: your name, email address, phone number, and mailing address.
  • Travel information: passport details, travel dates, and flight information.
  • Payment information: credit card number, billing address, and other payment details.
  • Demographic information: age, gender, and nationality.
  • Other information: interests, preferences, and feedback.

We collect personal information through various means, including when you make a reservation, sign up for tours, contact us, or participate in promotions or surveys.

  1. Usage information:

Usage information does not directly identify you but may be linked to you. We collect the following types of usage information:

  • at this moment we do not collect usage information

 

Use of Information:

We use the collected information for the following purposes:

  • Providing requested services: processing bookings, managing reservations, and offering customer support.
  • Personalizing your experience: recommending tours tailored to your interests.
  • Sending marketing communications: informing you about our products and services; you can opt out anytime.

Data security:

While we take reasonable measures to protect your personal information, complete security of online transmissions cannot be guaranteed. We implement safeguards to prevent unauthorized access, disclosure, alteration, or destruction.

Your choices:

You have the following choices regarding your personal information:

  • Request deletion: contact us to request the deletion of your personal information.

Changes to this privacy policy:

We may update this privacy policy periodically, notifying you of changes by posting the new version on our website. It is recommended to review this privacy policy regularly for any updates.

For questions about this privacy policy, please contact us at: